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FAQ's

FAQ’s

Why do people stare at me when I wear a Subtle T?

Because they are jealous of your awesome taste in t-shirts and wish they could be as cool as you.

Will I look handsome and/or pretty and/or sexy and/or smart and/or irresistible and/or intelligent and/or attractive and/or dazzling and/or elegant in my Subtle T-shirt?
Yes. There is possibly an almost certainty that all of the above could happen, but you won’t know unless you wear one of our shirts.

Are you legit?

Obviously. We have a website and everyone knows that you should believe everything that you see online. We are a couple of folks that got tired of eating beans, rice, and ramen noodles so we decided it was time to get on the t-shirt hustle bandwagon. Don’t tell anyone, but we’re normal(ish) people that love shirts, love people, love making people smile, and want nothing more than to build a business that can combine all of these.

What is a subtle tee?

Our shirts are like most tees out there, but better. We do NOT make cheap tees. We only print on high quality shirts with quality ink. We typically use American Apparel and Gildan shirts. Our goal is to provide a soft comfortable cotton or cotton/blend shirt that you will enjoy wearing every time. If you have a specific type of shirt that you want something printed on let us know and we’ll see if we can make it happen.

Can I sell my ideas/designs to you?

Perhaps. If you have original work send it to us for consideration. If we think it will make us rich we’ll buy it.

Can I change the ink color of a design?

Probably, if you see something that you like, but would like more if it was different let us know and we’ll see about customizing it for you.

Can I change words or a graphic on a design?

Although we think that everything we do is perfect, some people have bad taste and want to modify our work. If you see something that you like a little bit and want to turn it into something that you will like a lot more we can try to accommodate you. You never know unless you ask.

Why do you charge sales tax in Washington?

Because it’s the law and we’re too pretty to go to prison. The bottom line is that the government is greedy and they want their share of the money we get from our customers in the great state of Washington.

Orders shipped outside of the United States may be subject to custom duties and other fees. Since these are calculated by each country upon arrival, we do not know how much they will be. You are responsible for any customs duties and fees.

I’m having trouble using my Iphone to place an order.

That’s what you get for buying a phone named after a fruit. Occasionally phones and software don’t play well together. If this happens contact us and we’ll get it sorted out.

How do we trade our life savings for your awesome shirts?

We accept most major credit cards and Paypal. Sorry we do not accept checks or money orders.

Can you make custom tees for sports teams, family reunions, parties, and other events?

Yes, we can do anything we put our mind to. Custom work has a minimum order of 15 shirts. Contact us and let’s see what we can do to make your dreams come true.

What are your shirts made of?

Hopes and dreams mostly. Most shirts are 100% cotton, we also offer cotton/poly blends.

Shirt guarantee, returns, and exchanges?

I guarantee that you will love our shirts and if you don’t I guarantee that you have no sense of humor. All returns and exchanges will be handled on a case-by-case basis. We offer a 30-day money-back guarantee. Shirts must be in resalable condition (not damaged, washed, altered or worn). Defective products may be exchanged or returned for a refund/exchange. To initiate the refund process, please contact us via email.

Note: Custom-made items are not returnable. Shipping is not refundable and refunds without an exchange may be subject to restocking fees.

There is a problem with my order. How do I get it resolved?

There is nothing more important to us than our customers loving our product. If something is not right contact us and we will do our best to make it right. It helps if you can provide a photo and details when contacting us.

Can I cancel an order once it has been placed and paid for?

Sorry, the system is automated and all orders go into processing immediately. You are welcome to use our return/exchange program once you have received your order.

What size shirt should I order?

If you're not sure what size shirt to order, check out our size charts. Shirts are preshrunk and true to size.

How do I contact you?

The best way to contact us and get a fast reply is via email or facebook. Our phone lines are not always monitored so if we do not answer please leave us a voicemail and we will return your call ASAP. We do our best to respond to all emails and voicemails within 24 hours.

Can I submit a photo of myself wearing one of your shirts?
Please do. Submit your photos to subtletshirts@gmail.com and you will be entered for a chance to win free shirts. Please be creative, express yourself and most importantly keep it PG-13. Photos are subject to approval and once submitted can be used on our website or for promotional materials.

Are you looking for a new model?
Yes, just ask my wife.  We are always looking for t-shirt models. If you are interested, please send a variety of pictures of yourself to us at subtletshirts@gmail.com. Please tell us where you are located and any other interesting facts about yourself. The more pictures you include the better.

Testimonials

If you love our shirts as much as we do then don’t be bashful. We post customer testimonials on our web site which may contain personal information such as the customer's name. If you want to remove your personal information displayed on our website under public pages please contact us.

Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy, please contact us using the form on the "Contact Us" page.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully. Our shirt designs are protected by US and International copyright law and are registered under Subtle T’s LLC. Unauthorized reproduction of Subtle T’s designs is prohibited. We do not license our designs for reprinting.

All subtletshirts.net content is licensed under this Creative Commons license. You can reuse content for non-commercial purposes but you must provide a reference to the original content in the following format:
include an active hyperlink to the subtletshirts.net page on which the original content appeared. Other distributions: credit each reuse with "Subtle T’s: http://www.subtletshirts.net"
If you're interested in writing about us and you'd like to know a little more, feel free to contact us.

Copyright

All content included on this site, such as text, graphics, logos, images, data compilations, and software is the property of Subtle T’s LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

E-Mail Policy

We do not sell your email address to anyone anywhere. We may occasionally send emails to you about new products or sales. If you would not like to receive emails from us, just email us and you will not be contacted by us unless it is directly related to an order you placed with us.